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Accenture is hiring for Application Tech Support Practitioner
Below we have mentioned the Job description along with complete information about the vacancies. Please go through the information completely & understand the process of Application.
Company Name
Accenture
Hiring profile
Application Tech Support Practitioner
Salary
As per Market Standards
Eligibility
Freshers / Experienced
Work type
Work from Office
Last date
Apply Immediately
Eligibility Criteria for Accenture Recruitment Drive 2025
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management, Service Desk Voice Support
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : Graduate
Summary:
As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles &
Responsibilities:
– Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge.
– Manage service desk operations, ensuring world-class system performance and exceptional communication with clients.
– Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge.
– Collaborate with cross-functional teams to ensure quality and timely issue resolution.
Professional & Technical Skills:
– Must To Have Skills: Service Desk Voice Support, Service Desk Management
– Strong understanding of IT operations and service desk management.
– Experience with incident management and problem management processes.
– Excellent communication and interpersonal skills.
– Ability to work collaboratively in a team environment.
Additional Information:
– The candidate should have 0-2 years of experience in Service Desk Management.
– The ideal candidate will possess a strong educational background in Information Technology Operations or a related field.
Summary:
As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles &
Responsibilities:
– Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge.
– Manage service desk operations, ensuring world-class system performance and exceptional communication with clients.
– Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge.
– Collaborate with cross-functional teams to ensure quality and timely issue resolution.
Professional & Technical Skills:
– Must To Have Skills: Service Desk Voice Support, Service Desk Management
– Strong understanding of IT operations and service desk management.
– Experience with incident management and problem management processes.
– Excellent communication and interpersonal skills.
– Ability to work collaboratively in a team environment.
Additional Information:
– The candidate should have 0-2 years of experience in Service Desk Management.
– The ideal candidate will possess a strong educational background in Information Technology Operations or a related field.
Click on the “Apply here” button provided below. You will be redirected to the application page.
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- Fill in the application form with all the necessary details.
- Submit all relevant documents, if required.
- Make sure that all the details entered are correct.
- Submit the application form & wait for the company’s revert.
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